"Could not fault the process we experienced with Thomas and May. Robin and Christine were fantastic and they were always willing to help us and as first time buyers this was very comforting. Despite us having a couple of issues throughout the buying process (not at their fault) they handled the situation very professionally and were in constant communication to resolve any issues or queries. We would not hesitate using Thomas and May again in the future. Thanks again! Ollie and Caroline. "
Ollie and Caroline
"Being first time buyers, we were slightly clueless and out of our depth with what was involved with buying a house. From the very beginning, Nick at Thomas & May was very professional, knowledgeable, responsive and helpfully arranged multiple viewings for us. Working with Nick became a vital part of the whole process, from liaising with the solicitors and the vendor to getting all the information we needed in order to get the sale over the line. We wouldn't hesitate in using Thomas & May again in the future. Thanks again, Steve & Kristen. "
Steve & Kristen
"From our first viewing through to completion, the process was made simple and easy thanks to Thomas & May. Robin and Christine kept us updated throughout our purchase and responded to all and any queries very quickly. I'd definitely recommend their services. Thank you! "
"Robin and Christine have been unfailingly helpful in ensuring the sale of our mother's house in Merstham. Always professional, and always quick to reply to emails, telephone calls and queries promptly. Although not a long chain, it required a lot of chivvying on their part to get the sale through and we are very grateful for their dedicated help. Highly recommended as friendly, independent, knowledgeable, local agents. "
"I was very pleased with the service I received from Thomas & May for selling my property, particularly from Robin & Christine who were always polite and kept me up to date throughout the process. Their experience and knowledge of the housing market in the local area is evidenced by the number of properties that use them and their competitive rates made them the obvious choice for me. "
"Absolutely brilliant. They were so professional but also very personable. Excellent communication. "
"Very friendly staff who were very professional and helpful right from the beginning of our journey to buy our house. Very responsive and kept me up to date with how the purchase was going. Would highly recommend. "
"We chose Thomas and May for their local knowledge and expertise and we have been very impressed throughout. They are professional, helpful, friendly and have years of experience. Our house was ready to market and sold very quickly and they were on hand to guide us throughout. We would definitely recommend them. "
"Thomas & May were great help with the purchase of a property, Nick especially! He has kept us well informed and been there to answer any questions throughout the whole process, helping everything run smoothly. Thank you for helping us purchase our first home! "
"My sale involved a particularly complicated and tiresome chain. My freeholder and buyer were significantly difficult, which made for a lot of extra work for Robin and Christine. Happily, the service from T&M was very good, so I would highly recommend the Merstham team of Thomas and May. "
"As somewhat clueless first time buyers we needed a lot of help and guidance throughout our house purchase and Nick at Thomas & May showed endless patience answering all our questions and helping us through frustrating solicitor-related situations! He went above and beyond to ensure the purchase went ahead smoothly and his calm and collected style helped ease our anxieties. Thanks to John too for negotiating a good price in Nick’s absence. We will definitely look to use Thomas & May again."
"Robin and the team were excellent. I was kept fully informed of progress at all times. If you want to sell your house fast, please use them without the fear of time wasters being shown around your home. I asked Robin to sell my house at 11am on Monday, it was sold for the full price at 12.30pm on Saturday. I could not have asked for a better service. Thanks very much, Robin and the team in Merstham."
"After months of no interest in our property, Thomas and May had a sale agreed within 6 weeks at a price higher than we expected. Very professional service and value for money. Always responsive to any questions and a pleasure to deal with. First port of call the next time we sell and would not hesitate to recommend."
"The team at Thomas and May were very thorough and a great help during the buying service of our flat, we appreciate his help a lot and would recommend him and this estate agents."
"Nick has dealt with both a sale and purchase for me. He is straight forward, professional, and easy to deal with. He was very proactive when our sale became complicated."
"I never thought I'd give an Estate Agency five stars! Robin and the team were great at selling my Mum's bungalow; a much better experience than the last time I sold a property through another agent. They seemed to have excellent knowledge of the local market and their initial valuation seemed spot on as it generated a good number of viewings. They kept me informed of progress and gave good advice about subsequently dropping the price slightly to keep the interest up and then convert those enquiries into a sale. They were also a great help when the buyer got nervous about going through with the purchase just a couple of days before we were due to exchange!"
"Thomas and May are without a doubt the best estate agent I have used in Epsom by a country mile and from all others have worked with anywhere else as well. Nick who handled my sale from start to finish was friendly, welcoming, professional and nothing was too much trouble. I would recommend them very highly."
"Thanks to these guys I have found my dream house in Rockshaw Road. Their patience, professionalism, enthusiasm and clear passion for the property shone through despite all the difficult moments of my house sale further up the chain. They managed to keep me and the vendors all moving forward, and we exchanged contracts just over two months following my first viewing. I just feel so lucky I am going to live somewhere so beautiful. Thanks Mike, Robin and Barbara!"
"Nick was incredibly helpful when I went to him looking to purchase a flat in Epsom a little while ago, he is very professional and knowledgeable, and I had total confidence in him securing the purchase on my behalf. He understood my requirements and budget stuck to his brief brilliantly. John, with the help of the team, have always found excellent tenants for my rental properties and go over and above the call of duty to help sort out any problems I or the tenants may have. I enjoy working with them both and have always found them to be very professional, honest and committed to getting the best results for everyone."